Cayte Mocadam Hospitality Training

We bring The application of the Mocadam's methods to every enterprise we train.

CM hospitality training focuses on enhancing the expertise of hotel staff across various departments, including front desk, housekeeping, food and beverage, and guest services.

The training curriculum typically covers a wide range of topics, such as customer service excellence, effective communication, problem-solving, conflict resolution, cultural sensitivity, upselling techniques, and operational procedures. Participants are trained to handle various guest scenarios, anticipate needs, and provide personalized experiences to enhance guest satisfaction.

CM Hospitality Training is the result of the efforts of Trainers and Experts in Hospitality Management & Training through their 30 years of expertise & training development.

Obtaining Our CM Hospitality Training Diploma enhances skills, professionalism & excellence in the Hospitality world!

CM Hospitality Training Diploma

Hospitality Diplomas are designed for individuals who are looking to improve their knowledge in the hospitality industry and gaining an international highly-regarded qualification.

The Hospitality key roles
Cultural awareness
What is Brand Standards?
Career Development & Skills

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CM Hotel Training Diploma

Hotel training diplomas give individuals an understanding of all aspects of hotel properties, operations, and many moving parts.

The future of the hotel industry
Understanding of Ratios
How to classify a hotel?
Star ratings Luxury & Quality..

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CM Hotel Receptionist Diploma

The Hotel Receptionist Diploma is an excellent diploma for hotel receptionists.

The Role Introduction
Reservations
Check-in Procedures
Communications Skills
How to Deal with Demanding Hotel Guests ..

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CM Sales Diploma

Sales and the Customer Relationship Diploma, will equip the learner with strategies & techniques to Master the art of selling.

The Sell
Sales Scripting
Selling without Selling
The Close
Five Principles for Success..

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CM Restaurant Training Diploma

Restaurant Management diploma provide an excellent view and understanding of all aspects of the restaurant from every perspective.

Introduction to Good service
Reservation
A restaurant System Checklists
Food & Beverage ..

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CM Events & Conference Diploma

Events & Conferences Diploma is one of the most dynamic, enjoyable and potentially lucrative industries anywhere in the world.

The Role
What is Strategic Management?
Events Management & Planning Software
The Success of Your Event ..

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CM Customer Service Diploma

Call center & Front-liners Diploma will equip the learner with the essential interaction tools to master rapport with customers.

Customer Service Terminology
What is Customer Service Law ?
Building Character
Meeting Customer's Needs ..

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